{"id":1737,"date":"2026-08-10T22:00:10","date_gmt":"2026-08-10T19:00:10","guid":{"rendered":"https:\/\/noorabdelbasst.com\/?page_id=1737"},"modified":"2026-08-10T22:03:22","modified_gmt":"2026-08-10T19:03:22","slug":"return-exchange-policy","status":"publish","type":"page","link":"https:\/\/noorabdelbasst.com\/en\/return-exchange-policy\/","title":{"rendered":"Return &amp; Exchange Policy"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" style=\"padding-top:var(--wp--preset--spacing--50)\">Introduction<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To ensure your safety and in compliance with the standards and regulations governing the sale of pharmaceutical products, <strong>Noor Abdelbasst Pharmacy<\/strong> has established a clear Return &amp; Exchange Policy that protects customer rights while maintaining the safety and quality of our products.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Returns &amp; Exchanges<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Returns or exchanges may be requested for products that are eligible for return or exchange within <strong>14 days of receiving the order<\/strong>, provided that the product is in its original condition, unused, and in its original packaging, with the original invoice or proof of purchase provided.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Returns and exchanges are not available for products that are <strong>easily opened or whose safety, hygiene, or suitability for resale may be affected once opened<\/strong>, in order to maintain the safety, hygiene, and quality standards of our products.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Refunds<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If a return request is approved, the value of the returned product will be refunded using the <strong>same payment method used to complete the original purchase<\/strong>. Alternatively, the refund amount may be converted into <strong>account credit or reward points<\/strong> to be used for future purchases, as agreed upon.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Contact Us<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"padding-top:0;padding-right:0;padding-bottom:var(--wp--preset--spacing--80);padding-left:0\">To request a return, please contact us via WhatsApp at: <strong><a href=\"https:\/\/api.whatsapp.com\/send?phone=201027371732&amp;utm_source=chatgpt.com\" target=\"_blank\" rel=\"noopener\">01027371732<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Introduction To ensure your safety and in compliance with the standards and regulations governing the sale of pharmaceutical products, Noor 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